Shipping Information

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Delivery Time

Estimated shipping times:

• Local Orders: 3–7 Business Days
• International Orders: 7–14 Business Days

Delivery times may vary during holidays or high-demand periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email to monitor your delivery status.

Shipping Confirmation

You’ll receive a confirmation email once your order has been processed and dispatched.

Returns & Exchanges

Return Policy

We accept returns for eligible items within 14 days of delivery.

To qualify for a return:

• Item must be unused
• Original packaging must be included
• Product must be in original condition

Non-Returnable Items

The following items cannot be returned:

• Final sale products
• Customized items
• Damaged products caused by misuse

Exchange Policy

If you received a damaged or incorrect item, please contact our support team for assistance with an exchange.

Refund Information

Approved refunds are processed back to the original payment method within 5–10 business days after inspection.

Need Help?

If you have any questions regarding shipping, returns, or your order status, please contact us.

Email

hello@toteish.com

Support Hours

Monday – Friday
9:00 AM – 6:00 PM